abg77's Privacy Policy
Your personal information is completely safe with us. Learn in detail here how abg77 collects, uses, and protects your information.
1. Introduction and Scope
abg77 ("we", "our", "platform") provides a safe and reliable entertainment service for online gaming users in Bangladesh. This privacy policy applies to users of our website abg77.cam and all related services.
When you register, log in, or use any of our services on abg77, you agree to comply with the terms of this privacy policy. We place the highest importance on the privacy of your personal information and keep your data secure using SSL encryption technology.
This policy may be updated from time to time. In the event of changes, we will note the date of the latest update on this page. We recommend that you re-read this policy periodically.
2. What Information We Collect
When creating an account and using services on abg77, we may collect the following types of information:
2.1 Information You Provide Directly
- Full name and date of birth (for age verification — only those aged 21 or above may sign up)
- Email address and mobile number
- Username and password (stored in encrypted form)
- Residential address
- Payment information (such as: bKash number, Nagad number, Rocket number, Upay number, or bank account details)
- Identity document information (national ID card, passport, or driving licence — for the KYC process)
2.2 Automatically Collected Information
- IP address and device type
- Browser type and version
- Operating system information
- Page visit time, duration, and path
- Referral source (where you came from to reach the site)
- Information obtained from cookies and similar tracking technologies
2.3 Transaction Information
- Deposit and withdrawal history
- Game play history and betting records
- Bonus and promotion usage information
- Records of communication with customer support
3. Purpose of Using Information
abg77 uses your information for the following legitimate purposes:
Account Management
Creating, verifying, and managing your account. Completing the KYC process.
Payment Processing
Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
Customer Service
Providing support in Bengali via 24/7 live chat and resolving complaints.
Fraud Prevention
Ensuring security measures to prevent unauthorised access, fraud, and money laundering.
Service Improvement
Analysing user experience to further improve our gaming platform.
Promotions and Bonuses
Sending you relevant bonus offers and promotional information (based on consent).
4. Cookies and Tracking Technologies
The abg77 website uses cookies and similar technologies that enhance your browsing experience and help us maintain the quality of our services.
4.1 Essential Cookies
These cookies are essential for the basic functioning of the website. They include maintaining login sessions, security authentication, and saving form data. Without these cookies, the site does not work properly.
4.2 Functional Cookies
These cookies help remember your preferences — such as language preference, game settings, and username. They make your experience more convenient.
4.3 Analytical Cookies
These cookies help us understand how users are using the site. This information is completely anonymous and is used only to improve the quality of the service.
4.4 Cookie Control
You can control or delete cookies by going to your browser settings. However, please note that disabling certain cookies may limit the functionality of the site and may affect your gaming experience.
5. Information Sharing with Third Parties
abg77 does not sell your personal information or disclose it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Service Providers
We use trusted third-party services for payment processing, technology infrastructure, and customer support. These partners operate under strict confidentiality agreements and receive only the information necessary for their designated tasks.
5.2 Legal Obligations
Information may be disclosed to comply with lawful orders from competent authorities or courts, to assist in fraud investigations, or to protect legal rights.
5.3 Business Changes
In the event of a business merger, acquisition, or restructuring, user information may be transferred. However, in such cases the new entity will be bound to comply with the terms of this privacy policy.
5.4 Consent-Based Sharing
Other than the circumstances mentioned above, we will not share your information with any third party without your explicit consent.
6. Information Storage and Security
We give the highest priority to the security of your information. abg77 uses multiple layers of protection:
- SSL Encryption: All data transmission between your browser and our servers is protected by SSL/TLS encryption.
- Password Hashing: Your password is never stored in plain text — advanced cryptographic hash functions are always used.
- Access Control: Only authorised staff can access the necessary information, and their access is logged.
- Regular Security Reviews: Our systems undergo regular security testing.
- Firewall and Intrusion Detection: Our network infrastructure is monitored at all times.
6.1 Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, information may be kept for as long as necessary to meet legal obligations, resolve disputes, or enforce our agreements. Financial transaction records are retained for a specified period in accordance with applicable law.
6.2 Steps in the Event of a Data Breach
In the event of an unexpected data breach, we will act promptly and notify affected users in accordance with applicable law.
7. Your Information Rights
As a user of abg77, you have the following rights regarding your personal information:
7.1 Right to Access Information
You can find out at any time what information we are storing about you. To do so, please contact our support team.
7.2 Right to Correct Information
If there is any incorrect or outdated information in your account, you may request that it be corrected.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, it may not be possible to delete all information in cases of legal obligations or ongoing disputes.
7.4 Right to Object to Processing
You may object to the processing of your information for marketing or promotional communications. We will immediately remove you from marketing lists.
7.5 Right to Close Your Account
You may request to close your abg77 account at any time. All pending transactions must be completed and any balance must be withdrawn before the account is closed.
To exercise these rights, contact us by email ([email protected]) or via 24/7 live chat.
8. Protection of Minors
abg77 strictly provides services only to those aged 21 or above. We do not knowingly collect information from any minor. Age verification during the registration process is an important step for us.
If we become aware that someone under the age of 21 has created an account, we will immediately delete that account and all associated information. If parents believe their child has registered on our platform, please let us know at [email protected].
9. Third-Party Sites
Our services may include software from third-party game providers (such as: Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.). These providers have their own privacy policies and we are not responsible for their data processing.
While playing games within our platform, game providers may collect certain technical data. This data is primarily used to ensure fair play and maintain the proper functioning of the games.
10. Changes to the Policy
abg77 may update this privacy policy from time to time. In the event of changes:
- The "Last Updated" date at the top of this page will be changed.
- Users may be notified by email in the case of significant changes.
- Continued use of the site after changes will be taken as consent to the new policy.
We recommend visiting this page regularly so that you stay informed of the latest information.
11. Contact Us
If you have any questions or concerns about this privacy policy, or if you wish to exercise your information rights, please contact us through the following:
For more information, you can also visit our Terms and Conditions, Responsible Gaming, and FAQ pages.